Contact & Payment Database Management Protocol
No information (including names, street or mailing addresses, email addresses, and payment information) provided by those:

• seeking to be on The Kohala Center’s newsletter list;
• making contributions to The Kohala Center;
• enrolling in The Kohala Center’s events; or
• attending The Kohala Center’s programs

is shared with or sold to other organizations or individuals. All such information is strictly confidential unless explicitly specified.

All confidential information, such as those listed above, must be stored in secure, private, password-protected servers managed by The Kohala Center or its contracted service providers (e.g., credit card payment processors, newsletter service, event registration/management service, etc.).

Anyone wishing to change their information or eliminate themselves from any of The Kohala Center’s lists may contact The Kohala Center at info@kohalacenter.org or 808-887-6411.

The Kohala Center periodically uses Mailchimp to disseminate newsletters, bulletins, and event announcements via email. You may manage your Mailchimp email subscription preferences, including the option to unsubscribe, via the links found at the bottom of any such email, or by contacting The Kohala Center at info@kohalacenter.org or 808-887-6411.

What information do we collect?
We collect information from you when you register on our site, subscribe to our newsletter, fill out a form, or make a donation. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, email address, mailing address, phone number, or credit card information. You may, however, visit our website anonymously, or contact us at info@kohalacenter.org or 808-887-6411.

What do we use your information for?
Any information we collect from you may be used in one of the following ways:

• To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
• To process transactions
• To administer a contest, promotion, survey, or other site feature
• To send periodic emails

The email address you provide for order processing, including online donations, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?
The Kohala Center’s website at kohalacenter.org is built using the WordPress content management system, which does use cookies and may place cookies in your browser. The Kohala Center and its affiliated programs, however, do not actively review, mine, or archive visitor data that could be gleaned by the use of cookies. Cookies may, in the future, streamline visitor interactions on our website as new features are incorporated (e.g., would allow a user to bypass re-acceptance of Terms and Conditions on subsequent visits to particular site features). From WordPress.org’s privacy policy: “A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. WordPress.org uses cookies to help WordPress.org identify and track visitors, their usage of WordPress.org website, and their website access preferences. WordPress.org visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using WordPress.org’s websites, with the drawback that certain features of WordPress.org’s websites may not function properly without the aid of cookies.”

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep your information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable demographic information may be provided to other parties for marketing, advertising, or other uses.

Third-party links
Occasionally, at our discretion, we may include or offer links to third-party products, events, or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance
Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will never distribute your personal information to outside parties without your written consent.

Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products, and services are not directed to people younger than the age of 13.

Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Rights
When you provide personal information to The Kohala Center or any of its affiliated programs, you have

• The right to access your personal data and how it is used
• The right to be forgotten – You may withdraw your consent for The Kohala Center to use your personal data and request that your data be deleted
• The right to data portability – You may withdraw your consent at any time for The Kohala Center to transfer your data from one service provider to another
• The right to be informed — You must opt in for The Kohala Center to share your data with other companies; such consent must be explicit and not implied
• The right to restrict processing – You may request that The Kohala Center not use your data for processing
• The right to object – You may instruct The Kohala Center to cease the processing of your data for direct marketing, and The Kohala Center must comply with your request immediately
• The right to be notified of data breaches – The Kohala Center will notify you within 72 hours of becoming aware of any data breach that could compromise your personal data.

Your Consent
By using our site, you consent to our website privacy policy.

Changes to our Privacy Policy
We will post any changes to this Privacy Policy on this page and update the Privacy Policy modification date above.

Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.

The Kohala Center
P.O. Box 437462
Kamuela, HI 96743 USA
info@kohalacenter.org
+1 808-887-6411